Shipping policy
AQUI Watersports accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received and expedited shipping orders, such as Priority and Express shipping, are elevated in priority to meet the delivery deadline. All orders are shipped from our location in Fort Lauderdale, FL via USPS. AQUI Watersports ships to all 50 U.S. states and follows the standard methods available by USPS.
Orders placed are usually processed and shipped within 2~4 business days from the time the order is placed. Priority and Express orders placed before 11:00 AM EST will be processed and shipped out the same business day. Priority and Express orders placed after 11:00 AM EST will be processed and shipped out the next business day. Orders placed from Friday to Sunday will be processed the following Monday and shipped within 2~4 days. USPS does not pick up or deliver on weekends.
Orders that contain a different shipping address from billing address may be subject to review, in which case the customer will be contacted. This can delay shipping time.AQUI Watersports cannot guarantee same day expedited shipping when an order is placed on hold for review. Tax rate is based on the shipping address and not the billing address.
Shipping Method
*Limited options are available depending on the destination
| Service | Delivery Time |
|---|---|
| Express Shipping | 1-2 business days (Typically by end of day) |
| Priority Shipping | 2-3 days (Typically by end of day) |
| Standard Shipping | 4-9 business day |
Shipping Destination & Rates
AQUI Watersports offers Free USPS Standard shipping when the subtotal in your shopping bag is greater than or equal to $199.00; excluding tax and any other offers or price adjustments. This offer is valid in all 48 contiguous U.S. states, but not valid in Alaska, Hawaii, and all other U.S. Territories including Guam, American Samoa, Puerto Rico and U.S. Virgin Islands. Terms are subject to change without notice.
U.S. Territories
- Only standard delivery is available.
- U.S. territories include: Guam, American Samoa, Puerto Rico and U.S. Virgin Islands.
Canada/Australia/Mexico
- All rates are quoted in U.S. Dollars.
- Delivery is not available for Post Office boxes.
- Duties, taxes, and customs fees assessed by customs are the responsibility of the customer.
International Shipping
For international purchases, we defer to the United States Postal Service flat rate pricing located: http://pe.usps.com/text/dmm300/Notice123.htm#_c313
Each package will be properly measured and priced for accurate shipping costs upon purchase.
Duties & Taxes
Customers are responsible for paying all duties, taxes and other fees which are levied once your package reaches the country of destination. Duties on goods can widely vary, depending on the product and the country it was manufactured in. Other charges and duties may also apply, depending on the items. Duty fee will not be refunded on any type of returns. For more information, please contact your local customs office.
USPS’S local country affiliates will charge the recipient all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties and customs fees are the responsibility of the recipient of the package. Your local post office or carrier can give you information on the method of payment accepted for the duties, taxes and other fees collected upon delivery.
Track Package
International orders are shipped via USPS and will be delivered by local post or its affiliates. When your order ships from our warehouse, we send you a shipping confirmation email including your tracking number. To track your package, simply enter your tracking number at usps.com.
Refuse Package
If your package cannot be delivered, is unclaimed, or is refused, you are responsible for the following:
- Original and return shipping costs.
- Duties, taxes and other customs charges that are incurred on the package for both the original and return shipments
- The amount of these charges will be subtracted from your merchandise refund.
Restriction
